Our Story
How it all started...
Mittler Senior Technology began with a simple moment: a grandchild giving his grandparents smartphones, and realizing that great technology isn’t helpful unless you know how to use it.
2016: The Spark
In July 2016, Jordan Mittler gifted his grandparents, Janet and Mark Mittler, iPhones because it was painful for him to watch them still using flip phones. He had always been passionate about technology — and it never even occurred to him that they wouldn’t know how to use an iPhone.
They didn’t know how to perform many basic functions that come easily to Jordan’s generation — texting, FaceTiming, taking photos — and the list went on. That’s when the idea for Mittler Senior Technology was born.
Jordan saw how fear of technology can leave older adults feeling isolated and out of touch. He wanted to change that.
Testing the Idea
Jordan decided to test the concept at a local nursing home. He walked through the doors at age 12 and asked over a microphone: “Who would like free technology help?”
He only had one taker: Bonnie Fisher. Jordan worked with Bonnie one-on-one for more than a year, and he watched her light up as she learned to connect with her sister and friends over email.
Building Momentum
To reach more seniors, Jordan contacted his synagogue, Congregation Kehilath Jeshurun, and asked them to mail a letter promoting free tech help to members over age 65. The response was immediate.
Soon Jordan was teaching weekly classes in a computer lab, creating two ten-week curriculums: Computer Basics and Advanced Computers. Interest grew quickly, and waitlists followed.
By February 2020, the classes were booming and Jordan had inspired friends to volunteer as teaching assistants. He believes it is the responsibility of the younger generation — born into this connected world — to help seniors navigate it.
2020: Going Virtual During COVID
When coronavirus swept through the world, seniors were hit hardest — and social isolation became even more severe. Jordan cancelled in-person Sunday classes, but he knew he couldn’t abandon the seniors who relied on them.
He decided to continue online via Zoom, starting with one of his students, Roz Zuger (94 years old). They worked through setup step-by-step — with endless phone calls, troubleshooting, and patience.
Jordan’s teaching approach is “show, not just explain.” He uses visuals, screen-sharing, FaceTime, and photos of next steps — because technology language can be unfamiliar for seniors.
During this time, Jordan began recording Zoom sessions so seniors could replay lessons. After each class, he sent links to recordings and a recap of everything covered — from ordering groceries online and using Amazon, to FaceTiming and muting/unmuting.
Scaling Impact
In Fall 2020, Jordan released a library of recorded classes — a user-friendly, self-guided platform where seniors can learn at their own pace.
He also launched “Tech Tip Tuesdays,” short weekly clips covering a variety of smartphone tips.
In December 2021, Jordan was honored as a CNN Young Wonder at the 15th Annual CNN Heroes Tribute Event. Since then, the team has grown to 20 high school students who volunteer their time to educate seniors across the globe.
3,500+
Seniors educated
10+
Countries reached
450+
Classes taught
Our Mission
It is the responsibility of the younger generation to educate seniors about technology. The goal of Mittler Senior Technology is to cure the issue of social isolation within senior communities and to help seniors feel connected with our new world of technology.
Our personalized classes strive to educate seniors on how to communicate with friends and family in the manner in which the world is accustomed to today, and how to use technological tools to enhance and simplify their daily lives.
We are changing the world one senior at a time.
